What You Need to Know •
We’d like to inform you about an upcoming scheduled maintenance that will take place in our data centers on October 14th. This is part of our continuous efforts to enhance the reliability, performance, and security of our hosting infrastructure. While we always strive for maximum uptime and seamless service, certain improvements require brief, planned maintenance periods. We appreciate your understanding and want to keep you fully informed ahead of time.
Why Scheduled Maintenance Matters
At the core of any reliable hosting service is a well-maintained data center. These maintenance windows are necessary to apply critical security patches, upgrade hardware components, optimize server performance, and test system integrity. They help us:
- Prevent unexpected failures.
- Increase overall server efficiency.
- Reinforce protection against emerging cybersecurity threats.
- Maintain our 99.9% uptime commitment.
Though the word “maintenance” may suggest disruption, the goal is the opposite – to ensure the long-term stability and strength of the services you rely on every day.
What You May Experience
We want to be transparent about what this maintenance may involve:
Temporary Website Downtime
Your site may briefly go offline or load slowly. This is expected and will be resolved as soon as maintenance concludes.
Limited Access to Services
Certain hosting features – such as email delivery, FTP connections, databases, or your CMS dashboard – may be temporarily affected.
No Action Required from You
You don’t need to make any changes on your end. All tasks are being performed by our system administrators and engineers.
Ongoing Monitoring
Even after the maintenance window, we will continue monitoring all systems to ensure everything returns to normal operation smoothly.
We’re Here If You Need Us
Our support team will be fully operational throughout the maintenance period. If you notice anything unusual, have concerns, or need clarification, please reach out to us via our Ticket system. We’re committed to keeping you informed and supported every step of the way.
If you have any questions about the upcoming maintenance, please don’t hesitate to contact our support team. We’re happy to provide further details and assist you in any way we can.
Our Commitment to Reliability
We understand that any interruption, even a brief one, can be frustrating, especially when your business depends on a strong online presence. This maintenance is a proactive step, not a reaction to an issue, and it’s part of our promise to deliver a dependable hosting experience for the long term.
Behind the scenes, our infrastructure team has thoroughly planned every detail of this operation to ensure it’s executed quickly, safely, and with as little impact as possible. Our focus remains on safeguarding your website’s performance, data integrity, and availability.
Thank you for your continued trust and patience. Your satisfaction is our top priority, and we are committed to maintaining the highest level of service for you and your users.